One of my blog followers, Larry, came to me with the following challenge: “I am looking for two types of jobs. One type would be as a Director or Regional Manager of Operations. The second and the preferred one would be a job in the data analytics/data science field. I am currently enrolled in a Master’s Degree program to formalize the practical knowledge I have learned through the years. My ultimate goal is to move on from the small business environment. Over the last 3 to 4 years, I have implemented a data-driven approach to running our business, particularly in the operational and sales & marketing segments of our business. However I have not had much luck in getting calls for interviews after submitting my resume to different positions
I will tell you that one of the reasons I wanted to get in touch with you as opposed to hiring one of those ‘resume writing’ shops is that I like your approach, straight and to-the-point.”
Employers are looking for each resume to tell a coherent story. In order for us to tell the story we want our readers to hear, it is our job to edit out extraneous experiences (such as an Etsy onesie-knits boutique you ran in between software design gigs…or the Verizon sales rep job you had before you dedicated the rest of your career to product development consulting).
Plotting a drastic career change– wholly jumping to an entirely new field– such as in Larry’s case, makes keeping the coherence of that story especially challenging but still doable. I ended up creating two resume versions for Larry: one that, like his original resume, tells the story of operations management (not shown); and one below that tells a story about an ops management guy in data analytics.
Hold up! Looks different, right? Angela, you do anything hokey-pokey with the second version…like fabrica— dabra? Resume writing isn’t story telling where you can pick fact or fiction (although we all know people everyday break that rule). I simply teased out what Larry had in his repertoire of experience that would made sense in building a story for a data analytics career. Luckily, Larry had already begun taking actionable steps towards this career change by enrolling in JHU’s data science/analytics certification and master courses. (You go, Larry.)
A large portion of my consulting time boils down to asking questions over the phone, Google Hangout, or email. I listen, probe, and help clients take exploratory ‘look back’ walks, look at old ideas in new ways, connect the pieces of their story; reawaken to forgotten pieces, and realize what these pieces mean as a whole. Larry, tell me about some of your analytics projects in your courses. What type of analytics tool did you use here….? What type of analysis method(s) did you use there…? What types of models did you create here? Did you use any linear, regression, decision trees…? What about SAS…MatLab…R…SQL…? What was the size of this data set for this project? What about that data-driven approach you mentioned implementing in your day job? How did you…? What did you use to…? Tell me more. What kind of measurable impact did that approach…? You said the approach was particularly useful in the operational and sales/marketing segments of the business. [Angela, what do you mean, measurable impact?] Well, for example, did it increase revenue…sales rates…ROI….? Once Larry started talking, he realized just how much data analytics he was employing in his everyday responsibilities– from using data analytics for company delivery times to google ad spending and so forth.
Consulting is very much like therapy in that I help to facilitate client breakthroughs largely by asking questions and listening. In the end, what that client learns or connects is his own achievement. I’m just here to help drive the process, and capture and polish the end result.
Each person’s story, connectable pieces, and fodder for new stories will vary. Larry’s story is just one story. I’m here to help you with yours.
To inquire on my resume services, email firstname.lastname@example.org with the following:
- resume in a Word document (unless you have no pre-existing resume) or LinkedIn profile
- particular agenda, career goal, or resume gripe you may have, OR if you just wanted a general opinion on resume.
- >> Read me: A quick one-pager intro to my services: Why and how it works <<